Last updated March 27, 2021
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect via the Application includes:
Before using LineSmarts we may request information about you or the organization you work for including, but not limited to, your name, email address, mailing address, phone numbers, organization name, organization website, billing contacts and details. This information is considered to be Personal Data.
Information our servers automatically collect when you access the Application including but not limited to, your IP address, usage statistics, diagnostic information, device ID, including as other interactions with the Application and other users via server log files.
We request access or permission to track location-based information from your mobile device continuously in the background while you are using the Application, to provide location-based services such as identifying pole coordinates. The Application does not record or transmit location information for purposes other than the core purpose of the Application, engineering measurement and analysis. If you wish to change our access or permissions, you may do so in the application or in your device’s settings, with the understanding that restricting access to this information reduces functionality of the application.
Mobile Device Access
We may request access or permission to certain features from your mobile device, including your mobile device’s camera, contacts, storage, sensors and other features. LineSmarts accesses contacts information for the sole purpose of acquiring the users login email address for registration and licensing confirmation purposes. LineSmarts will not access other contacts information such as details of other contacts. If you wish to change LineSmarts access or permissions, you may do so in your device’s settings, with the understanding that restricting access to this information reduces functionality of the application.
Mobile Device Data
Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.
We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Application permission to access this information.
Data From Surveys
Personal and other information you may provide when responding to surveys.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
- Compile anonymous statistical data and analysis for use internally or with third parties.
- Create and manage your account.
- Assist law enforcement and respond to subpoena.
- Deliver information regarding the Application to you.
- Email you regarding your account or order.
- Generate a personal profile about you to make future visits to the Application more personalized.
- Increase the efficiency and operation of the Application.
- Monitor and analyze usage and trends to improve your experience with the Application.
- Notify you of updates to the Application.
- Offer new products, services, mobile applications, and/or recommendations to you.
- Perform other business activities as needed.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Process payments and refunds.
- Request feedback and contact you about your use of the Application.
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
- Send you a newsletter.
- Solicit support for the Application.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Interactions with Other Users
If you interact with other users of the Application, those users may see your name, organization name, and contact details.
We may share your information with our business partners to offer you certain products, services or promotions.
Other Third Parties
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
Sale or Bankruptcy
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
Cookies and Web Beacons
We do not use third-party software to serve ads on the Application, implement email marketing campaigns, or manage other interactive marketing initiatives.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
CONTROLS FOR DO-NOT-TRACK FEATURES
OPTIONS REGARDING YOUR INFORMATION
You may at any time review or change the information in your account or terminate your account by:
- Logging into your account settings and updating your account
- Contacting us using the contact information provided below
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
- Noting your preferences at the time you register your account with the Application
- Logging into your account settings and updating your preferences.
- Contacting us using the contact information provided below
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
2 Merchiston St